Outer Banks Business Reviews | Outer Banks Concierge

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Emanuelson & Dad

Chip S
7/28/2021

This company installed a boat lift for me, and I would not recommend them to anyone. They were contracted to fully install the pilings, lift, and electrical. On the second day of their install, I asked if the electrician was coming that day to wire the lift. Only then did the contractor tell me that would take him weeks. I had been clear from the beginning that the work had to be done in the 2-week window when I was at the house. The contractor said he would do it whenever he wanted, whenever he could get to it. Furthermore, when I went through the process to raise the lift using extension cords for temporary power, it was clear the lift was completely out of balance. When raised, it was positioned such that the bow of the boat would be at least 6 inches lower than the stern. When I raised this issue with the contractor, he said he knew his team did it correctly, and I must have done something to unbalance it. I explained all I did was raise it, as it's intended, but he insisted. So now...I'm stuck with a lift that's still not usable. I'll be hiring my own electrician to wire the lift. I will also have to get someone to balance it correctly since clearly this contractor does not even believe it is an issue. If you hire this company, expect someone who will demand payment for a job that is incomplete and not in correct working order. Also expect them to be very rude in the process.

Stan White Realty & Construction

Jill K
11/18/2020

I strongly recommend renting from a different rental company. We rented SN231 from Stan White Realty in July of 2020. The property was misrepresented on the listing and additionally had safety issues, mold, and general neglect. The unsafe balcony railing was acknowledged by Dan as extremely dangerous and fixed within 48 hours. However no one has been willing to discuss or resolve any of the other issues. We chose this property specifically because the elderly grandparents in our group could sit on the balcony and watch the kids play in the surf. We double checked the pictures to ensure this. Additionally we chose it because it supposedly had access to a boardwalk from the front and back of the house. I chatted with Donna Walston on 2 October 2019 to specifically ask about this. In truth, there is no view of the beach - not even close. Additionally there is no boardwalk accessible from the front and back of the house. I can provide pictures of the ad photo, the actual property, and the conversation in which Donna states "There is a boardwalk next to the home. Right beside it. Accessible from the front and back of the home." The property condition was poor with mold, cleaning issues, ill-repair, etc. I offered to assist the company with identifying these issues and providing pictures, but the company has not accepted. The property condition is unfortunate however the false representation of the property in the listing is unacceptable. I called, left many messages, and sent emails over the week we were at the property. Following that week, I continued to email to attempt to get resolution. My first productive emails were with Kristina Cifers. Her emails said things like: "This will not end because you have vacated the premises. We are short-staffed this year and will address all concerns but we have to schedule these. I will be contacting you to put closure to this within the next couple of days." And "I will get back to you. Our turnaround for cases of compensation are not priority but they are important to us. I have you on my list and will connect with you." And then I never heard back from her despite touching base several times. Next I escalated the issue to John White CEO of Stan White Realty. I got hold of him on 8 September 2020 and presented the issue to him. He stated he would look into the problem and get back to me. He also stated that he wasn't sure what his company could do because the accuracy of the listing was the owner's realm. Come to find out, according to the tax records, the home is owned by the owners of Stan White Realty - Stan and Susie White. As of 2 October, I have emailed and left messages for John White with no response. My Better Business Bureau complaint has gone unanswered by the company. The North Carolina Real Estate Commission is investigating but also has not received a response from Stan White Realty.

St. Clair Landing Family Campground Rodanthe

Charles M
10/16/2020

fantastic place! Great staff, super clean bath houses & laundry. Close to the Pamlico Sound (right on it) and a short walk to the ocean. Several great restaurants and coffee shops within a mile, easy walk or bike ride. Reasonable prices and the absolute best people one could ask to meet! Our 4th year there!

Feline Hope Animal Shelter

Shonna R
3/3/2020

I need financial help with getting my cat neutered and his shots as well please let me know if this is possible?? Thanks so much

Ten O Six

Matt G
7/23/2018

We hired Ten O Six to cater a clambake for a joint 50th birthday party @ OBX last week. Working with Toby on the details ahead of time was a snap. Joe and Sarah did a tremendous job on site with the food (for the kids as well) which was amazing! In addition to the clambake fare, we went with the BBQ chicken and added Alaskan king crab legs -- both of which were delicious. I can't recommend Ten O Six highly enough and look forward to hiring them again when we return to OBX in 2 years.

Nags Head Florist

Melissa H
5/7/2017

Love this Florist! They have great customer service and compassionate. Thank you!!!!

John's Drive Inn

Toby
3/11/2017

Definitely, a must stop on your Outer Banks vacation! Dolphin Boat and Milkshakes, always a crowd favorite!

Seto's Towing and Services

Toby
3/11/2017

Seto's Towing and Service Center did a great job on our Toyota Tundra and our 200k mile maintenance! Scheduled an appointment and they rolled us right in and we were back on the road that afternoon for a good price! Thanks

Access Design and Print

Toby G
3/3/2017

The waterproof menu that Access Design and Print did for our restaurant is still holding up. We would have already had to reprint our old laminate menus! Thanks Access!